Explore How Payment Data Is Used
Our Privacy Policy separates information needed to operate your account from records created when you choose a payment route. A DANA, OVO, GoPay or QRIS request may create a reference, amount, status and time record so we can match the wallet event to your account. Bank
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transfer and virtual account activity may include the receiving bank reference, including BCA, BRI, Mandiri or BNI details supplied during the transaction. We use these records to show status, investigate mismatches and complete security checks; we do not treat a payment reference as permission to access
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unrelated device content. Cookies can remember your session and selected settings on a mobile browser or desktop. Access and eligibility depend on local law, and this policy applies where local law permits. If a payment record looks wrong, contact us through the account support route and
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include the reference rather than sending your full wallet credentials.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.